Shipping Details

Shipping

When can I receive package after the payment?
Processing Time : Package processing time of order is not the delivery time, After we receive your order, we conduct Quality Control checks and testing in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item’s stock status.

What shipping method Ancestormoneyshop use?
Ancestormoneyshop partners with major international shipping companies such as USPS, ePacket, AESS and EMS to offer. 

Shipping Charge
We support worldwide shipping, When you place an order, you can choose the shipping fee for your own needs.

How to track my order?
Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link

logistics time
General logistics time is 4-30 working days, except holidays.

Refund Policy

Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 
Time limit: within 1 days after payment of order

Returns &Exchanges Policy
-Purchase can be returned or exchanged within 30 days from the delivered date.
-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
Items that do not meet these criteria will not be considered for return.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at  service@ancestormoneyshop.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund arrival time: Paypal refund to the account, from the date we received the return. within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.

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